Acwell Speedo Tacho Installation

[BrettS]

Yes It's not good Pg but I think I am better waiting till I get my "almost" full refund before I give them some polite directions. I am a professional pain in the ass so maybe they will get their comeuppance yet 

[pgnz]

If their quality control is so slack that they've just sat back and shoveled inferior goods knowing that they're effing worthless,   then having the temerity to squeal that their shyte-products are bringing them a bad name... yeah right,  I know where I'd be telling them where to go   

[BrettS]

I got a Very quick but short and sweet reply from George,
Hi Brett,
Thank you for the e-mail and very sorry for the problem you have had. Please return to the unit to the dealer you purchased from.
(It was also forwarded to S3P)
Hi Brendan, 
Please take care of this case and send back to us. Sorry for the problem.   
Best regards,
George M.S. LEE

ACEWELL INTERNATIONAL CO., LTD.

I called up the shop this morning and talked with Brendan. He said Acwell is doing a lot of great work at the moment but these particular models are tainting their image with a high return rate. Mike at the shop was apparently mistaken by telling me in the past I was the only one having trouble with them.
How I would love to charge them for their mistake and my time but I will have to settle for a refund and at least I convinced them to pay for the return postage again this time.
Rego due soon and I need a speedo 

[BrettS]

Haha, don't count ya chickens yet Eddy. This Motogadget mini is now at the top of the list 
MOTOSCOPE MINI

[XSIIE]

Hey Bretts,

Your bike is nearly remorhed back into an original XS1100.  all you need now to complete your transformation is the original clocks and your path to the "right" side will be complete.

Hope you get your hard earned refunded.

Eddy

[BrettS]

Pretty confident I will get the money back, the distributor at S3P has been pretty good really, apart from the first unit they all looked very good and I do think brand new. I was surprised he wanted to try a 4th unit but I was easily convinced as he agreed to pay postage that time and I had only just rewired the whole thing again with the plugs after I practically hard wired unit #2 when it was working well. So this last unit was plug and play again.
I will be interested what Acewell themselves have to say though?

I am thinking of going back to an original tacho (what did they read off?), Add a cheaper digital speedo and a few tell tale lights. I just didn't see anything else on the market that I liked aesthetically except the MOTO Gadget that is almost twice the price. But I will be looking again.

[excess.11]

Brett.....from your description there may be the possibility you have been .....sold/had replaced......refurbished units .

Very much the "Bunnings mentality" has been applied more than once.....what the suppliers /retailers don t give a shit about as you have pointed out.........is the amount of your own time taken up returning their poor quality product time and time again .
 I would of hit them up for some form of compensation to cover your costs .

[Jonesy :-)]

Oh well you could always go back to a single original round XS speedo and don't worry about having idiot lights
hope you get your money back, its seems the only decent thing acwell can do now.

[BrettS]

I think I am done Jonesy. My best guess is #1 was a flat out faulty unit #3 may or may not have been faulty as the distributor suggested with a warm day the glue expands and seals the unit ? But I reckon #2 and 4 were probably good units but it seems the units can't handle the vibration of the bike. Yes I could come up with some better way of mounting the unit but will that get me only several years of operation. For the money I want a unit that would last a very long time.
My last summary may have been a little misleading, here is the email I sent of today.

Hi I purchased the  Acewell 4553AB LCD Digital Speedometer with Black Anodised Housing and Traditional Style Tacho - 12000rpm from your Australian distributer S3 Performance. I have now had 4 separate units fail.
 
#1 Would never work properly. It seemed that maybe the “apprentice” put this one together as the cord had considerable scratching from being pulled through the housing the face plate moved when you pushed the buttons and glue was also visible through the glass. The tacho needle was never accurate and gave a different reading to the digital tacho. The supplier exchanged it for a replacement unit.
#2 When plugged into the existing wiring from instillation #1 worked perfect and I was very happy until, after several hundred Km’s the tacho needle started to rub on the face plate and then start to give an inconsistent reading.
#3 Worked great at first but condensation was soon visible under the face plate and then the right hand tell tale failed.
#4 Worked great but after about 400Km I watched the tacho needle slowly rise to the 12000 rev limit as I was cruising at about 4000 revs and it is now stuck at the full right and will not return even when the power is shut down.
As you can understand this has been all very disappointing and frustrating as it takes some considerable time to wire the unit to the bike, I am often without a speedo as I need to post it back to get the replacement posted out to me usually at my cost. Almost $400 is also a large outlay for a unit that continues to fail.   
 
I will again contact the distributer when they open, this time for a refund which is a pity because I very much liked the way the unit worked and looked when it was working properly. Also i have spent a considerable amount of time fitting and refitting the unit.
 
Sincerely,
Brett Summers

[Jonesy :-)]

Hey Brett if you persist with the acewell #5. to get some rigidity in the mount you might be able to make something to mount in the bracket with the 2 captured 8mm nuts that runs up and down the frame head stock. it just means the speedo will stay still when you turn the bars, not move with the bars as it does now.

[BrettS]

The unit has a voltage reader and it usually states 12 or higher about 14.5 is usual when it is running.
 
Not sure how that could cause several of the faults such as the tacho needle rubbing on the face plate 

[steptoe]

I,d be starting to think there is an issue with power supply, into the  circuitry, either to much or not enough,,,

Or maybe not constant or stable enough

[AussiXS11G]

yes mate ....... into him....

[BrettS]

Just reviewing the post and Bryan gave an email for Acwell george@acewell-meter.com
I reckon I might send him a quick summary of the trouble I have had and see if they have an explanation?

[BrettS]

Would you believe #4 is now kaput after about 400km. So as a review, #1 would never work properly, #2 worked excellent till the trip to Bourke were the tacho needle started to rub the face plate and then play up. #3 Worked great at first but did not seal properly and the morning fog got inside and stuffed a diod or whatever?, lost right indicator light, #4 worked great but today the tacho needle started going poltergeist on me as I watched it creep up to the full 12000 revs as I was cruising in top gear and never to come down again ??.
I was surprised the guy that sold it to me wanted to try again with #4. He reckons he has not had a single other unit returned? I have the unit buffed with the original XS rubber speedo mounts but I did notice some vibration. I was going to brace the mounting plate just in case to ensure a long life of the unit but seriously they are supposed to be bullet proof.
So I will call the poor retailer Tuesday for a refund and looks like I need a new plan ?